Atlas-Online Help Request Form

Full Name

Client Name

UIDL Client Number

Email Address

Phone for immediate communication

Requesting Department (if within the UIHC)

Select One

This request is a Priority

As soon as possible

By the end of the business day

By a specific date

At earliest opportunity

Specific Date?

Please specify date if you selected "By a specific date" above.

System Issues

System not responding

Forced out of system by an error

Orders Issues

Unable to find specific test to request

Need to add additional test to Order

Need to remove test from Order

Cannot send Order to lab

Cannot cancel an Order

Cannot cancel a test in an Order

Need to change ordering physician

Patient Issues

Cannot find existing patient

Cannot change patient's age or gender

Need to change patient's billing type

Printing Issues

Requisition

Labels

Manifest

Reports

Autoprint Reports

Results Issues

Unable to find result

Other Issues

Need to order more labels

Other

Please be specific and attach screenshots that will be helpful to clarify your issue.